Any employee who witnesses, participates in, or is made aware of any unusual incident must complete an Incident Report. The report is to be completed as soon as possible following the incident and sent to the appropriate manager.
It is important to include the names and contact information of all persons involved in or witnesses to the incident. Any report that includes the name of a patron meets the definition of a patron record and should be handled with confidentiality.
The manager will submit a copy of the report to the Director within 24 hours.
Circumstances which require Incident Reports may include, but not be limited to, injuries or accidents involving patrons or staff, property damage, disappearance of equipment, irate patrons, or unusual or unacceptable behavior by staff or patrons on library property.
Serious incidents should be reported immediately to the appropriate management personnel.